Shuchi Wellness: Commitment to Your Privacy

Welcome to Shuchi Wellness. Your privacy is of paramount importance to us, and we are fully committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect the personal information you provide to us through our retail stores and website. By using our website or providing your personal information in our retail stores, you accept the practices described in this privacy policy.

Acknowledgment and Consent

By using this website, you acknowledge that you have read and agree to the Privacy Policy. You consent to the collection and use of your personal information by Shuchi Wellness in accordance with this policy, which may be updated periodically. Any changes to this policy will be posted on our website and will apply to information collected thereafter.

Scope

This Privacy Policy applies to Shuchi Wellness’s operations in India and covers both our online and offline data collection practices. If you link to other websites, please review their privacy policies as they may differ from ours.

Collection of Information

Shuchi Wellness collects two types of information:

  1. Personal Information: Includes names, postal addresses, email addresses, and any other information you voluntarily provide. This information is used to fulfill your specific requests and improve our services. Examples include processing purchases, responding to inquiries, and adding you to mailing lists (with your permission).
  2. Non-Personal Information: Includes data such as the store location shopped at and products viewed. This information helps us understand customer preferences and improve our offerings.

In some instances, we may combine personal and non-personal information, treating the combined data as personal information.

Usage of Personal Information

Your personal information is used for various purposes, including:

  • Enhancing the content and functionality of our website and retail environment.
  • Understanding customer needs to improve our products and services.
  • Communicating with you regarding your orders, our products, and promotional offers.
  • Making informed business and financial decisions.
  • Complying with legal and regulatory requirements.

Unless you provide explicit consent, we do not use or disclose your personal information for purposes other than those for which it was collected.

Cookies and Tracking Technologies

Our website utilizes cookies and tracking technologies to improve user experience and gather information about how visitors use our site. Cookies do not collect personal information unless you have previously provided such information. We may also use these technologies to deliver personalized online advertisements tailored to your interests.

Social Media Integration

Shuchi Wellness engages with customers through social media platforms like Facebook, Twitter, and Instagram. Social media plugins allow us to target ads and enable customers to share content. By using these plugins, you consent to our use of these tools for communication and marketing purposes. For more information on how these plugins impact your privacy, please visit the respective social media help centers.

Third-Party Services

We may use third-party services to collect and use anonymous information about your interactions with our website to personalize advertisements for our products and services. You can opt-out of receiving these ads by adjusting your browser settings.

Email Communications

When you provide your email address, you consent to receive communications from Shuchi Wellness. This includes updates on products, promotions, and services. You can opt-out or unsubscribe from these communications at any time.

Implied and Express Consent

  • Implied Consent: Applies when you provide personal information for a specific transaction (e.g., purchasing a product), and we send related communications (e.g., order confirmation).
  • Express Consent: Applies when you explicitly agree to receive marketing communications by signing up on our website or in-store.

Forwarding Communications

If you forward Shuchi Wellness communications to others, you assume responsibility for those communications. We are not liable for any consequences arising from such actions.

Withdrawing Consent

You can withdraw your consent to receive communications from us at any time by updating your email preferences in your account settings.

Distribution of Information

We may share information with government agencies or other entities for fraud prevention or investigation. This sharing occurs only when required by law or necessary to protect against potential fraud or unauthorized transactions.

Protection of Personal Information

We employ current security measures to protect your personal information from loss, misuse, and unauthorized access. Only authorized employees and contractors have access to this information. We encourage you to take precautions to protect your personal information when using third-party services or disclosing information online.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we become aware of such collection, we will delete the information promptly.

Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request the deletion of your personal information from our records, subject to certain legal and operational requirements.

Contact Information

If you have any questions or concerns about our privacy policy, please contact us:

9am-5pm IST, Monday to Saturday

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on our website. Please review this policy periodically to stay informed about how we protect your information.

Thank you for trusting Shuchi Wellness with your personal information. Your privacy and satisfaction are our top priorities.